Refund Policy

Refund Policy

At Bake and Art, we strive for customer satisfaction.

Eligible for Refund:

  • Orders that have not been prepared or dispatched.
  • Orders that were not delivered due to our error.
  • Products that arrive damaged or significantly different from the description.

Not Eligible for Refund:

  • Orders that have been delivered as per the order confirmation.
  • Orders that have been consumed or partially consumed.
  • Orders that were cancelled by the customer after the specified cancellation window.
  • Orders that were delayed due to unforeseen circumstances beyond our control, such as traffic or weather conditions.

Refund Process:

  • To request a refund, please contact us within [time frame] of receiving your order.
  • Please provide your order number, a brief description of the issue, and any supporting documentation (photos/videos).
  • We will review your request and process the refund within [time frame].
  • Refunds will be issued to the original payment method.

Contact

If you have any questions about our Refund Policy, please contact us at [email protected]